Inclusion
Piston Service Hub is committed to ensuring that our website is accessible to all users, regardless of ability or the technology they use to access the web.
Last Updated: April 1, 2026
Our Pledge
Piston Service Hub Co., Ltd. is dedicated to providing a digital experience that is accessible to the widest possible audience. We believe that every individual, including those with disabilities, should be able to access and navigate our website with ease, dignity, and independence.
Accessibility is not an afterthought at Piston Service Hub; it is a core consideration in how we design, develop, and maintain our online presence. We continuously work to improve the usability of our website and ensure compliance with recognised accessibility standards.
Standards
The Piston Service Hub website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI), explain how to make web content more accessible to people with a wide range of disabilities.
Conformance with these guidelines helps ensure that our website is accessible to people who are blind or visually impaired, deaf or hard of hearing, have motor impairments, have cognitive or learning disabilities, or experience other forms of disability that affect their interaction with digital content.
While we strive for full WCAG 2.1 Level AA conformance, we recognise that accessibility is an ongoing effort. We regularly audit our website and address any issues that are identified to maintain and improve our level of compliance.
Features
We have implemented the following accessibility features across our website to support users with diverse needs:
All interactive elements on our website, including links, buttons, forms, and navigation menus, are fully operable using a keyboard. Users who cannot use a mouse can navigate the entire website using the Tab, Enter, and Arrow keys. Visible focus indicators are provided to help keyboard users identify which element is currently selected.
Our website is developed with semantic HTML and ARIA (Accessible Rich Internet Applications) attributes to ensure compatibility with screen readers and other assistive technologies. We use descriptive headings, landmark regions, and meaningful link text to support non-visual navigation and content comprehension.
We have designed our website with sufficient colour contrast ratios between text and background elements to ensure readability for users with low vision or colour vision deficiencies. Our colour palette has been tested to meet WCAG 2.1 Level AA contrast requirements.
Our website is fully responsive and adapts to various screen sizes and orientations. Content is readable and functional on desktops, tablets, and mobile devices, and the layout adjusts smoothly when users zoom in or increase text size up to 200% without loss of content or functionality.
All meaningful images on our website include descriptive alternative text (alt text) that conveys the purpose and content of each image to users who cannot see them. Decorative images are marked appropriately so that screen readers skip them without causing confusion.
Transparency
Despite our best efforts to ensure accessibility, there may be areas of our website that are not yet fully accessible. Known limitations include:
We are committed to resolving known issues as quickly as practicable and to preventing new accessibility barriers from being introduced.
Get in Touch
We welcome your feedback on the accessibility of the Piston Service Hub website. If you encounter any accessibility barriers, have difficulty accessing any content, or have suggestions for how we can improve, please contact us. We take all feedback seriously and will make every reasonable effort to address your concerns promptly.
Piston Service Hub Co., Ltd.
3-3-7 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Email: contact@pistonservicehub.com
When contacting us about an accessibility issue, please provide a description of the problem you experienced, the page or URL where the issue occurred, and the assistive technology you were using (if applicable). We aim to respond to accessibility-related enquiries within five (5) business days.
Compatibility
Our website has been tested for compatibility with the following assistive technologies and browser combinations:
We recommend using the latest versions of these assistive technologies and browsers for the best experience. If you experience issues with a specific assistive technology not listed above, please contact us and we will work to address compatibility concerns.